NEW monthly billing options for both apps and reduced pricing package for Payments.
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Easy for Agents, Convenient for Customers

Reduce friction in the checkout process and give customers a positive, online shopping experience with Agent Payments. From the Salesforce Service Cloud Live Agent window, agents can quickly pull up customer information and request a secure, PCI-compliant payment using Stripe without leaving Salesforce.

Easily Request Payment Without Leaving Live Agent

Live chat agents can quickly send visitors a secure PCI-compliant payment request within the chat window. After the visitor clicks on that message, a payment window appears to enter in card information.

Payment is processed through Stripe, and afterward, a related transaction record is created in Salesforce and is viewable through the customer record.

Phone Payments

Payment workflows to save time and increase security

Phone agents can use Blackthorn’s Virtual Terminal to capture customer payment information
in Salesforce using the payment gateways such as Stripe. In most cases, a third-party IVR software is used during the call to
automatically look up or capture existing account information.

PCI-Compliance and Security in Salesforce

Data security is our top priority. Card information is never stored in Salesforce or on other platforms, making Agent Payments PCI-compliant.

Card numbers are sent directly to payment gateways through our secure API, while dates, amounts, and payment status are stored on a related transaction record in your Salesforce account.

Additionally, chat agents never see the card information that customers type into the payment window. Just another added layer of security and compliance.
MOre About

Payment Scheduler

EZ Presets

By entering just a few values, you can create forward looking transactions by charge frequency, count, date, amount options, and currency. Normally complex billing scenarios become a breeze with this simple but powerful engine.

Advanced Scheduling

If you want to get crazy, you can use our advanced features. Scenarios such as billing on the second Tuesday of February for four years are accomplished in just six clicks. If you find a scenario we don’t support, please write us for a free t-shirt!

Use cases &

Customer Success

Ready to boost your business?

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Ready to boost your business?

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