The Best Team Communication Software for Nonprofits

A non-profit association generally aims to promote an activity or defend social or humanitarian causes. And by nature, the strength of an organization of this type depends a lot on the effectiveness of its internal communication.

So what are the best team communication software you can use to improve your team’s communication and make your processes more efficient? Here are the top five team communication software for nonprofit organizations. 


Are you a leader or volunteer at an organization? Are you tired of sending emails or Facebook messages to all your members for every event you organize? Even simpler than SMS, and completely secure, Slack is the perfect tool for associations, whatever their size. Very easy to use, the discussions are structured in a “chain” and are all grouped together in a single space. On the price side, Slack offers attractive discounts as well as special packages for nonprofits.

Each member of the association can interact, respond instantly to any message and thus take part in the discussions of the moment. By installing Slack, you will put your team members at the heart of your project, and thus enhance them. They will feel listened to, and you will no longer receive feedback like “you are not listening to us” in their end-of-year survey. 


Doodle is a useful planner for events like inter-departmental meetings, round tables with your volunteers, or even general assemblies. With one click, your team members can provide their availability for a specific event, or they can indicate which other day would suit them best. In fact, it saves you the hassle of endless scheduling and back-and-forth coordination with your team and volunteers. With Doodle, the time savings are significant.

Doodle also offers online survey functionality. It’s a handy tool in order to know which dishes your members prefer for the end-of-the-year meal which is approaching. The online software does not offer internal messaging, however. But Doodle is really the easiest solution to plan and organize an internal event in your association. The tool is available in a free or paid version.

Microsoft Teams

What’s so special about Microsoft Teams? To start with, it’s completely free for businesses and associations. Microsoft Teams, a team messaging tool that competes with Slack, is included in thr Office 365 suite alongside Skype, Word, Excel, and PowerPoint. In terms of features, Teams is much richer than Slack, but also much more complex to use. What are its strengths then? First of all, it is free for associations. Secondly, it is easily integrated with the Office 365 suite and in particular with Skype.

Moreover, do not underestimate Skype, which has many advantages to finally improve the internal communication of your association. With Skype, it is possible to hold remote meetings with your volunteers or with your members, for example.


The industry leader in team communications software, GoToMeeting is trusted by millions of people every day for professional virtual communications in real time. GoToMeeting offers a professional, fast, easy, and reliable online meeting solution that allows clients to meet face-to-face, share presentations and chat with colleagues – all at the click of a button. GoToMeeting combines productivity and flexibility so employees can work efficiently anytime, anywhere, and from any device.

Collaborative Note-taking Software

Evernote or OneNote, same fight. These two programs allow you to quickly take notes on your computer or smartphone, and especially to do so with others. Widely used in business, collaborative note-taking tools are particularly effective during group projects, where several people take part in carrying out tasks and missions. This facilitates communication between members.

On the pricing side, Evernote offers a free version and two paid versions. OneNote, meanwhile, is included in the Office 365 subscription and is, therefore, free for associations benefiting from the offer.

Locating the Right Nonprofit Programs

The next step after identifying what your nonprofit needs are to do market research on the program providers and platforms that will readily meet these needs. One hack is to look for programs that already perform well for similar nonprofits. Here are some guidelines to help you get what you need.

Communicate with other nonprofit experts

Having a relationship with other experts in your profession is always an advantage. Once you intend to implement new software, it helps to get a firsthand analysis from those who are conversant with them already.

Check out review sites

There are quite a lot of review sites that will give you a quick rundown of the signal you want to use for your nonprofit. You will also be able to compare the available choices so you can make an informed decision. Examples of review sites are G2, Software Advice and Capterra. These sites often release articles that will give you more information about the nonprofit software.

Check out the website of the providers

Ensure to look at the site of the software provider before you begin to make use of their software. Some of the answers to the FAQ you have concerning different programs lie on the site of the software providers. Check out their sites and get familiar with the software so you can know the one that fits your needs more.

Reach out to an employee of the software provider

This is a last line of defense though. The provider will not want to ruin its chances of gaining a customer and this could lead to a heightened portrayal of their product to you. However, you can also use this to know if the provider will be able to meet your nonprofit’s specific needs. You can also use this method to measure how good their customer service system is in the event where you enter into business with the software provider.


Despite their usefulness, communication software does not do everything. Even if they contribute greatly, the success (or failure) of the internal communication of an association is mainly due to the will of the office to communicate and to circulate information to the members. As we know, information has become a key issue, even within the associative sector.

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