Blackthorn Messaging
SMS Messaging from Salesforce
Blackthorn Messaging (formerly Textey) is a Salesforce-based messaging app committed to empowering companies to leverage SMS as a significant communication channel with their clients, communities, and customers.
Schedule a 15-minute call to learn how to empower your team through SMS and opt-in to our free trial.
Meet Your Customers Where They Are
NATIVE MESSAGING FROM THE GROUND UP
Built for you
Keep Your Communications in Your System of Record
Blackthorn Messaging gives you the ability to send and receive text message communication from directly within Salesforce. Ensure that all of your text messages are stored and remain within your CRM where it's reportable and trackable.
Connect Your Communications to Your Business Processes
You’re already communicating with your customers as part of your sales or registration processes, so why aren’t you connecting using their preferred method? Simply insert automated or manual messages into your existing business processes to ensure open and clear communication with your customers.
Automate Your Communications
Blackthorn Messaging removes the requirement to manually initiate communications with customers and prospects. Leverage the power of Flows to automate your Salesforce SMS communication. Our easy to use Apex action provides you with ultimate flexibility to add outbound texts to your automated processes.
ENHANCED MESSAGING AT YOUR FINGERTIPS
COMMUNICATE AT THE SPEED OF SEND
New conversations are created automatically when you receive a text and the conversation status is updated in real-time as you send and receive texts. Access and filter transcripts quickly in the Conversation History areas.
Leverage the power of the Process Builder and Flows to automate your Salesforce SMS communication. Our easy to use Apex action provides you with ultimate flexibility to add outbound texts to your automated processes.
Send a text message to a list of recipients using your existing list views or Campaigns. Use templates with merge fields so your content is personalized even when texting multiple people at once.
Blackthorn Messaging is compatible with standard objects like Leads, Contacts, Accounts, Cases and Opportunities, as well as your custom objects. Add this contextual component to any of your record pages easily.
Support Plan
We're here when you need us! Whether you need a lot of help or a little, we have a Support Plan to fit your budget. Take a look at our available options and see how we can help you meet your unique business goals.
Our Partners
We work with Salesforce Implementation and Appexchange solutions to help businesses succeed. Does your customer have questions about events or payments? Want to find out more about our partnership program? We're here to help.
View Documentation
Anyone can be a wizard with Blackthorn apps. Check out our documentation and let us know if you have questions!