What is the attendee experience? (And how to improve it)
The attendee experience is the sum of all direct and indirect interactions a person has with your event — from the moment they first hear about it to the moment…
Your events. Your data.
All in Salesforce.
Blackthorn Events turns your existing Salesforce® CRM into event registration and management software powered by your connected data.
Salesforce event management without integrations
Unlike other solutions, our award-winning native apps work within Salesforce, bringing event management tools directly to your existing workflows and customer data—no tricky integrations required.
1
4
Event management software, right in your CRM
- Plan in-person, virtual, and hybrid events
- Process one-time and recurring payment transactions
- Communicate with attendees via personalized SMS
- Identify and secure sensitive PCI and PII details
Your event management command center
Plan
Organize in-person, virtual, and hybrid events with branded websites, attendee registration, and integrated payments functionality.
Promote
Inform your audience of upcoming events and maximize their engagement with personalized, scalable SMS messaging.
Manage
Oversee check-in and monitor attendance right in Salesforce. Give event-goers mobile access to tickets, agendas, venue maps, and more with the Navigator app.
Measure
Calculate each event’s ROI with detailed reporting dashboards, feedback surveys, and AI-powered insights.
Plan events without the mess
- No time-consuming data imports/exports
- No jumping between platforms
- Use Agentforce with your event data
What our customers say
Power smarter, faster planning with Agentforce
Blackthorn Events leverages Agentforce to enable even more personalized event management. Construct highly specific guest lists in a flash, enable attendee self-service workflows, and uncover actionable insights based on your past event performance.
What’s new at Blackthorn
Salesforce event management: native vs. integrated platforms
Native Salesforce event management means your event platform runs directly on the Salesforce® platform — same database, same security model, same permission sets, no middleware. Your registration, check-in, and attendee…
The design gap in Salesforce-native event management — and how modern teams are closing it
Editor’s Note: This is Part 3 of our Blackthorn Boost series on the future of Salesforce-native event management. In Part 1,we examined why events have reached an inflection point and…
Event management tools, right in Salesforce
See how Blackthorn radically simplifies event management for orgs of all sizes.