Send invitation emails automatically using native-packaged Email Alerts or connect an email tool such as Pardot, Marketing Cloud, or Mailchimp.
Assign speakers to sessions, tracks, logistics, headshots, and bios.
Create bundles, send quotes, manage payments, grant access codes, and manage expo inventory.
Support for event, ticket-type, and session-level waitlists with approvals managed in Salesforce.
Manage capacities, waitlists, approvals, agendas, tracks, and more.
Attendees can register themselves or someone else. Enable multi-attendee registrations on a single checkout with multiple ticket types.
Configure standard and custom questions to ask on each attendee registration, mapped to any Salesforce object.
Visualize all event interactions, including event attendance, session attendance, speaker engagement, sponsorship, billing, payments, and payment methods.
View from an individual contact all interactions: Attended events, campaigns, speaker or attendee, paid transactions and more.
All functionality within Blackthorn Events will respect all Apex, Workflow Rules, and Process Builder configurations as all data is stored natively.
Gain complete control over all aspects of your event by point-and-click. Event and registration pages can be created and modified in real-time by changing Salesforce fields.
Custom Settings, Workflow Rules, Reports, and Dashboards are all point-and-click configurable to provide granular control over the application.
Blackthorn Compliance scans and automatically masks any sensitive data in your Salesforce org such as credit card and personal identification numbers to keep your records secure and risk-free.
Our base package includes our event landing and registration page, complete with all information as applicable, available immediately by an auto-generated link.
Add on our portal where attendees can log in, see past and future events, receive dynamic pricing, password locked events, update their billing method, and more.
When attendees register for events, orders with line items are generated along with their payment details (if the event is paid), all processed in a PCI-compliant fashion through Stripe & Blackthorn | Payments.
Create and send invoices for sponsorship sales or for attendees who request to be invoiced. The invoice can be paid over the web by card or ACH, utilizing our billing and documents apps.
Process payments over the phone from within Salesforce using our Blackthorn | Terminal. The Terminal acts as a ‘box office’, enabling your team to live out of a single screen to register attendees for both free and paid events.
We're here when you need us! Whether you need a lot of help or a little, we have a Support Plan to fit your budget. Take a look at our available options and see how we can help you meet your unique business goals.
We work with Salesforce Implementation and Appexchange solutions to help businesses succeed. Does your customer have questions about events or payments? Want to find out more about our partnership program? We're here to help.
Anyone can be a wizard with Blackthorn apps. Check out our documentation and let us know if you have questions!