View from an individual contact all interactions: Attended events, campaigns, speaker or attendee, paid transactions and more.
All functionality within Blackthorn Events will respect all Apex, Workflow Rules, and Process Builder configurations as all data is stored natively.
Gain complete control over all aspects of your event by point-and-click. Event and registration pages can be created and modified in real-time by changing Salesforce fields.
Custom Settings, Workflow Rules, Reports, and Dashboards are all point-and-click configurable to provide granular control over the application.
Attendees can save their favorite sessions, speakers, and attendees.
Attendees can post messages and media to an all-event social wall. Moderators manage content.
Attendees can select sessions or events, creating a roadmap for the day.
Promote sponsors and advertisers through ad banners on specific screens and pages.
Add your logo, colors, icons and images, and customize the menu.
Attendees can search for and message each other, accessible from all devices.
Use the desktop view for pre-event tasks like registration and planning, then go full mobile mode during the event.
Share important updates with your attendees.
Our base package includes our event landing and registration page, complete with all information as applicable, available immediately by an auto-generated link.
Add on our portal where attendees can log in, see past and future events, receive dynamic pricing, password locked events, update their billing method, and more.
Send invite emails automatically using native packaged Email Alerts or connect an email tool such as Pardot, Marketing Cloud, or Mailchimp.
Assign speakers to sessions, tracks, logistics, headshots, and bios.
Create bundles, send quotes, manage payments, grant access codes, & manage expo inventory.
Support for event, ticket-type, and session-level waitlists, with approvals managed in Salesforce.
Manage capacities, waitlists, approvals, agendas, tracks, and rooms.
Attendees can register themselves or someone else. Enable multi-attendee registrations on a single checkout with multiple ticket types.
Configure standard and custom questions to ask on each attendee registration, mapped to any SalesForce object.
Visualize all event interactions, including event attendance, session attendance, speaker engagement, sponsorship, billing, payments, and payment methods.
When attendees register for events, orders with line items are generated along with their payment details (if the event is paid), all processed in a PCI-compliant fashion through Stripe & Blackthorn | Payments.
Create and send invoices for sponsorship sales or for attendees who request to be invoiced. The invoice can be paid over the web by card or ACH, utilizing our billing and documents apps.
Process payments over the phone from within Salesforce using our Blackthorn | Terminal. The Terminal acts as a ‘box office’, enabling your team to live out of a single screen to register attendees for both free and paid events.
We're here when you need us! Whether you need a lot of help or a little, we have a Support Plan to fit your budget. Take a look at our available options and see how we can help you meet your unique business goals.
We work with Salesforce Implementation and Appexchange solutions to help businesses succeed. Does your customer have questions about events or payments? Want to find out more about our partnership program? We're here to help.
Anyone can be a wizard with Blackthorn apps. Check out our documentation and let us know if you have questions!